As part of my role at That Lot I proactively looked to improve our processes and workflow within the design team.

I created an extensive Design Team Handbook as a way of educating new staff about the agency, alongside reminding longer term staff of our processes, collating all information in one digestible document. With the team I developed a set of core values to be adhered to and this has now become an integral element of the onboarding process.

I was also involved in the development of our internal design challenges and agency social content. Always looking for ways in which we can develop and grow as designers away from client work.